Fresher
2023-05-02 - 2024-11-10
Intersection of cartography, programming, and data analysis.
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Analyse spatial data through mapping software & design digital maps with geographic data and various other data sets.
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Discovering patterns & trends through spatial mapping
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Developing mapping applications and tools
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Managing a digital library of geographic maps in various file types.
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Explain findings of geographic trends to clients.
Fresher
2025-12-05 - 2026-03-10
Handles inbound/outbound calls, emails, and chats to resolve customer queries regarding shipments, tracking, and deliveries.
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Maintain positive client relationships, manage booking requests, and coordinate with operations teams for timely pickups,
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Maintain accurate documentation and reporting, ensuring high customer satisfaction.
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Handling inquiries about tracking, delivery timelines, and service options.
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Managing high-volume phone calls, emails, and WhatsApp queries professionally.
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Collaborating with the logistics/pickup team to ensure timely pickups and deliveries.
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Registering new shipments and providing quotes to customers.
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Solving the complaints regarding delays, missing items, or damaged goods..
