QA/QC Exec.
2017-12-10 - 2024-05-22
Standard Operating Procedures (SOPs):
Developed and standardized SOPs for the entire department, leading to a 20% reduction in processing time.
Streamlined the document control process, ensuring all procedures are up-to-date and easily accessible.
Audit Success:
Successfully passed ISO 9001 certification with zero non-conformities.
Conducted internal audits that identified and corrected compliance issues, ensuring regulatory adherence
Established a comprehensive quality control program that reduced customer complaints by 40%.
Implemented a new inspection system that increased defect detection rate by 50%.
Employee Training Programs:
Designed and implemented a training program for new hires that decreased onboarding time by 15%.
Conducted monthly quality workshops that improved team skills and knowledge, reducing errors by 20%.
Continuous Improvement Initiatives:
Introduced a continuous improvement program that encouraged employee suggestions, resulting in 100 actionable ideas and several implemented changes.
Facilitated Kaizen events that led to significant process improvements and cost savings.
Quality Management System (QMS):
Implemented a new QMS software that improved tracking of quality metrics and compliance, leading to a 25% increase in reporting accuracy.
Upgraded the quality department’s data analysis tools, allowing for real-time monitoring and quicker issue resolution.
Supplier and Customer Relations
Supplier Quality Improvement:
Collaborated with suppliers to enhance their quality processes, resulting in a 20
