Profile summary:
Results-driven and detail-oriented Food and Baggage Shift Manager with 4 years of experience overseeing daily operations in high-volume hospitality and transportation environments. Skilled in coordinating staff, managing workflow efficiency, and ensuring compliance with safety, hygiene, and service standards. Demonstrated ability to balance customer satisfaction with operational performance through effective team leadership, resource allocation, and problem-solving. Adept at handling baggage logistics, food service coordination, and shift scheduling while maintaining smooth communication across departments. Committed to delivering excellence under pressure and fostering a culture of teamwork and accountability..
Work Experience :
F&B Mgr
2021-01-20 - Presently working
Delegated tasks to team members according to individual strengths.
Motivated employees to reach highest professional potential.
Answered customer questions and made product recommendations according
to needs.
Trained new employees on company policies, procedures and work ethics.
Resolved conflicts between team members and departments.
Prepared reports to summarize operational results and financial performance.
