M.Tech

B.Tech/B.E.

QA/QC Exec.

2023-11-25 - Presently working

Conducting individual audits within outlet to ensure food items produced and served to consumers meet the highest standards of safety and quality. Actively involved in developing and maintaining the Standard Operating Procedures (SOPs) for ingredient sourcing, inventory management, food handling, preparation, storage and service to ensure regulatory alignment. Conducting sensory evaluations to consistently monitor taste, texture, quality of menu items and recipe optimization to drive innovative menu development aligning them with customer expectations. Conducting root cause analysis (RCA) to address quality issues, implementing corrective measures like improved supplier screening, adjusting storage protocols and refining handling practices to prevent recurrence. Assisting in market research to understand consumer preferences and identify trends, using insights from customer feedback, competitive analysis and sales data to help refine product formulations, enhance menu offerings. Collaborating with the marketing team in creating engaging social media content, running ad campaigns and analysing performance metrics to enhance brand visibility.